How to Start

Start Direct Debiting in 5 easy steps

Forget using inferior Bacs transfers and standing orders. In no time at all, your company or organisation can gain control, reduce overheads, improve cashflow overnight and increase functionality without any initial outlay.

Our 5-step process is simple

You are just 5 steps away from setting up Direct Debiting through SmartDebit.

Step 1: Explanation

We explain clearly how implementation works, so that you are fully informed. We advise on the merits of accepting Direct Debits online or by paper. We also help you decide whether or not to integrate your systems to ours.

Step 2: Setting up a SUN

Do you have a SUN (Service User Number, formerly known as OIN) in order to set up your Direct Debit account and display your trading name on customers’ bank statements? If so, we will link our Bureau number to it and request that you notify your bank of our ‘indirect submitters’ details. This takes a few days to set up. Check that AUDDIS (Automated Direct Debit Instruction Service) and/or paperless Direct Debiting are already live (your bank will be able to help you).

Otherwise, we can arrange a SUN for you, so that money can then be debited from your customer, donor or members’ bank accounts then credited into your bank account. Having a SUN enables your customers to identify on their bank statements who has made the debit.

You can sign up customers as soon as the SUN is set up and live.

Step 3: Setting up AUDDIS

This takes four weeks and enables new payers’ details to be lodged with Bacs so that Direct Debiting can start.

Step 4: Decide if you want paperless processing

Would you like the simplicity of being able to sign up payers by Internet or phone? If so, you’ll need a further application form from your bank. It will take around two weeks for your bank to set this up, but there are many advantages to paperless Direct Debiting.

Step 5: Receive your implementation document

This is your essential document with all the details required to set up recurring payments through SmartDebit.

Why not view our online demo to see how easy it is.

Help always at hand

Your SmartDebit personal account executive will help in every way possible, from setting up to managing your services and every aspect of your recurring payment processing.

Whatever the size of your organisation, we provide advice and support about procedures, rules, systems and costs. We will provide monthly activity reports (detailed plus a summary) and exception reports on unusual activities such as cancellations.

Now discover how easy it is to set up your payers and to offer a Direct Debit service on your website.