Philip Hulme, Managing Director, PHD Interactive Ltd, http://www.phdinteractive.co.uk/

"I'd like to put on record what a positive experience it has been working with iDirectDebit's team to migrate our clients from a clunky standing order payment method, to a much more client friendly and lower maintenance Direct Debit system. We attempted this project two years ago with another supplier, but found the experience very frustrating due to the lack of support and problems with the service. In contrast, the level of support and customer focus we have experienced from your team stands out as absolutely first rate"

Keith Hubert, KHDB Management Systems, www.khdb.co.uk

"Thank you for the very helpful service provided in helping me get my client on board with your service. I found the support staff very knowledgeable of your software and how best to integrate my clients data into your system for verification. It was my intention that my client be more efficient in their account collection process. After Smart Debit was set up, the improvement on cash flow was increased substantially. I would certainly recommend Smart Debit to any comany that want to improve their cash flow and reduce labour costs chasing after outstanding accounts."

Alan Masterson, (Technical Manager), alan@tictocfamily.com

"Thanks for the documentation it is just what I need to put our proposal together. Can I just say what a pleasure it is to see API documentation as thorough and well written as this. Having recently worked with several other companies attempts at APIs it is a breath of fresh air and I look forward to working with it. My compliments to the tech guys :)"

Sue Jones, Head of Customer and Learner Services, Brockenhurst College, http://www.brock.ac.uk/

"Hi there. We have been using the direct debit system operated by Smartdebit for a little over a year now. During the course of the past year we have set up over 2,000 DDs for parents paying for transport to College mainly and a smaller number for payment of course costs, tuition fees etc.. This was a major change of process for us but one which our staff and customers have embraced very happily. The web-based system itself if simple to operate and is pretty flexible in terms of dates and payment amounts. The back end reporting systems are good and we have found excellent customer service and support for any queries, training issues or customisation required. Its very quick to see what income has been collected and where payments have failed (within a few days of the collection date) and we are informed of what income is expected on each payment run too. This has given us a high degree of real time management information which has been a great improvement to our management capability. The audit trail is excellent too."

Jonathan Patterson, North Oxford Lawn Tennis Club

"We have just started using Direct Debits to collect membership fees from our members, and we chose SmartDebit to handle the payments. They were very helpful, and the service ran reliably, which was a great relief to us."

L Ogden, MD, Your SEO Services Ltd

"SmartDebit removed a problem for us that’s common among smaller businesses: our bank wasn’t interested in allowing us to take direct debits unless in large quantities. I contacted SmartDebit and within a few weeks at a minimal cost, we were ready to go. The whole process was painless and there was always somebody at the end of a phone to answer any questions I had. I have absolutely no hesitation in recommending SmartDebit to small business owners looking for a cost effective direct debit service."

Chris McCullough, Remedy UK

"We were in our first few months as a new start-up, not-for-profit organisation. We were looking for an efficient and reliable method for collecting subscription payments from our members. Direct Debits were the most reliable method but we could not manage the complex systems alone. Of all the companies that we contacted (and we contacted a lot!) SmartDebit were by far the best. They spent time talking me through the system, initial options and how they could support us as we expanded. Direct Debits have formed a core part of our revenue, and SmartDebit have made this so simple. I would thoroughly recommend the SmartDebit team to any new start-up."

Malcolm Hughes, Managing Director, i-GO

"When setting up i-GO, our unique business model was completely dependent on establishing an efficient and cost-effective method for collecting monthly payments from new lens wearers which provide our primary source of income. Working with SmartDebit, we created a direct debiting system which has been rolled out to most of i-GO's opticians and delivers a reliable service so that we are confident of monies being paid on time every month. The iDD team are highly knowledgeable and extremely professional so that queries are dealt with promptly and we are confident that as i-GO grows, the first class iDD service will continue to support our expanding and more complex requirements."

Ollie Weber-Brown, The 2020 Group

"We set up a Direct Debit service for collecting funds from our accountancy practice customer base with our bank. We located SmartDebit via a search on the internet - from the initial call, it was clear they were highly knowledgeable and understood what was required. Our debiting schedules were complex: SmartDebit took the problem off our hands and the transition to outsource was smooth. A difficult and time consuming job vanished overnight and we are delighted. We're so impressed with their service that we actively promote the company to our customers"

Simon Mellinger, Managing Director, The London Mint Office

"Payment Solutions T/A SmartDebit have worked with The London Mint Office since we began to trade in the UK in 2006. They advised us on our payment processing platform from conception, implementation through to live processing of the major payment types. They worked with us side by side in setting up services with our Bank which proved invaluable. With SmartDebit's assistance we moved from an outsourced fulfilment and call centre to our own establishment which involved complex development of payment systems involving the UK, Norway and Germany. Our activities since then have grown substantially and we continue to seek advice and service from SmartDebit. We set up Direct Debits at the outset and are now investigating developing this further into online processing. We have found the services reliable which is critical in our marketplace. They have a solid understanding of the payment processing business across the board."

Jon Saunders, Contacts Manager, Comet

"We began working with SmartDebit in October 2007. They reacted quickly to a difficult requirement, integrating both Direct Debit and credit card payment processing to our web site as well as to our call centre. The staff training they provided was excellent and well-received. SmartDebit have always delivered and their approach is as enthusiastic today as it was at the beginning. I have no hesitation in thoroughly recommending their service."